Design, implementation and testing of a Custom CRM System Web-based; works:
- Database Design
- Microsoft SQL Server setup
- 3-tier Management System Development
- Web Design/Integration
- MYOB Import/Export synchronization
- Business Intelligence Reporting
- Microsoft Office Automation via COM
- Automatic Excel Report Generation
- Deployment to SBS 2003/2011 (IIS6/7)
SEFREA is maintaining this system on a regular basis, adding new features, enhancing functionality and fixing issues. One of the enhancements was mobile responsiveness, which guaranteed seamless operation across devices of any screen size.
Customer relationship management (CRM) refers to a strategy widely used by companies and organizations (including related integrated information systems and technology, often in the form of software) to record and manage their overall data and interactions with current, past and potential customers.